At Got My Key, we are committed to providing a seamless and satisfactory experience for our customers. Please review our refund and return policy below:

Refund Policy:

1. Digital Products: Due to the nature of digital goods, we generally do not offer refunds after a purchase is made.
2. Defective or Incorrect Key: If you encounter issues with the functionality of the digital key within 7 days of purchase, we will provide a one-time replacement.
3. Refund Request: Refund requests for defective or incorrect keys must be submitted to our support team at sales@gotmykey.in within the 7-day period.

Return Policy:

1. No Physical Returns: As our products are digital, there is no requirement for physical returns.
2. Replacement Process: To initiate the replacement process, contact our support team at sales@gotmykey.in with details of the issue and your order information.

Exceptions:

1. Misuse: Refunds and replacements may be denied if there is evidence of misuse or violation of our terms of service.
2. Beyond 7 Days: Requests submitted after the 7-day period will not be eligible for a refund or replacement.

Contact Us: For any refund or return-related inquiries, please contact our support team at sales@gotmykey.in. We are here to assist you promptly and ensure your satisfaction.

Note: Got My Key reserves the right to modify this policy at any time without prior notice. It is the customer’s responsibility to review this policy periodically.